or How can I pay for my order?

You can pay for your order using the following payment methods:

 Credit / Debit Card

 Bank transfer / Income

 Paypal

o Can I cancel my purchase once I have made the payment?

Yes, no problems. You can cancel the purchase made as long as your order has not been sent and receive the full payment refund. To do this, write us an email to hola@alexandcoshop.com and we will make the necessary arrangements.

o Is it safe to buy at Alex and Co?

Of course. We use all security standards for online payments. Our payment system is totally secure.


o I have a store and I would like to sell your products: Is it possible?

Alex and Co is the official distributor of some of the products in our catalog. Fill out this form and we will contact you.

o I have an online store and would like to do Dropshipping: Is it possible?

Yes, we offer the Dropshipping service with some of our references. Fill in this form and we will inform you about the conditions.


or What shipping method do you use? All our shipments are made through the transport company Correos Express.

o What are the shipping rates? The shipping rates are as follows:

 Peninsula Shipments: € 4.95.

 Balearic Shipments: € 7.50.

 Canary Shipping: € 29.50.

 Ceuta, Melilla and International Shipping: Recalculate the exact shipping costs when confirming the order.

o How long will it take to receive my order?

The shipments to peninsula (except personalized products), have a delivery time of 24h to 48h working. Shipments to Ceuta, Melilla, the Balearic Islands and the Canary Islands can take up to 10 working days to reach their destination. Shipments to the rest of the world can take up to 4 weeks to reach their destination. We do not deliver on Saturdays, Sundays and holidays. For customized products, in the detail of the product we indicate the estimated delivery time.

or Can I place an order for a gift?

Sure ... We love gifts! We can wrap the product and add a personalized note if necessary without any cost. Drop it in the order form or write us an email to hola@alexandcoshop.com.


o How can I process a return of an item or an order?

You can return an item or a complete order without problems, you will only have to pay the shipping costs of the return. The time you have to make such return is 14 business days from the date of receipt of the order. The products must reach our warehouse in perfect condition and with its original packaging not manipulated. Customized products are excluded from the return. Note that the initial shipping costs are not paid, but only the cost of the products. To process the return, contact us via email: hola@alexandcoshop.com.

Product added to wishlist
Product added to compare.
Your cookie settings

This store asks you to accept cookies for performance, social media and advertising purposes. Social media and advertising cookies of third parties are used to offer you social media functionalities and personalized ads. Do you accept these cookies and the processing of personal data involved?

Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie name Provider Purpose Expiry
PHP_SESSID www.alexandcoshop.com This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. Session
PrestaShop-# www.alexandcoshop.com This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Cookie name Provider Purpose Expiry
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie name Provider Purpose Expiry
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Google Used by Google Analytics to throttle request rate 1 day
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
Content not available